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Showing 1 out of a total of 1 results for collection: Program Studi Manajemen. (0.0 seconds)

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Pengaruh Strategi Service Recovery terhadap Kepuasan Nasabah

Yunri, Intan Kartika (Manajemen-Fakultas Ekonomi, 2014)

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Author
- Yunri, Intan Kartika (1)
Subject
- strategi service recovery, distributive justice, procedural justice, interactional justice dan kepuasan nasabah (1)
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Date Issued
- 2014 (1)