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Pengaruh service recovery terhadap kepuasan pelanggan (Studi pada Pelanggan PT. Tiki Jalur Nugraha Ekakurir (JNE)

Khoiri, Rohmat (Manajemen-Fakultas Ekonomi, 2017)

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Author
- Khoiri, Rohmat (1)
Subject
- distributive justice, procedural justice, interactional justice, kepuasan pelanggan (1)
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Date Issued
- 2017 (1)